These Terms govern access to and use of the Novatree.ai website and, where a customer has signed an order or agreement with us, the Novatree platform (together, the "Services"). Please read them carefully.
Two kinds of use, two kinds of terms
Casual use of our public website is governed by these Terms. Paid use of the Novatree platform by a customer is governed by these Terms and the separate written agreement (order form, master subscription agreement, and Data Processing Addendum) signed with that customer, which controls if there is any conflict.
By accessing novatree.ai or using the Services, you agree to these Terms. If you are agreeing on behalf of an organization, you represent that you have authority to bind that organization. If you do not agree, do not use the Services.
The Services are provided by [COMPANY LEGAL NAME] ("Novatree," "we," "us"), through its Novatree.ai product.
You may use our website for lawful, informational purposes — learning about Novatree, requesting access, and contacting us. You agree not to misuse the site, interfere with its operation, attempt to gain unauthorized access, or use it to send unsolicited communications.
Access to the Novatree platform requires a written agreement. That agreement, together with any order form and our Data Processing Addendum, sets out the subscription scope, fees, service commitments, and security and privacy terms. Where those documents conflict with these general Terms, those documents control for that customer. Customers are responsible for their users' compliance and for maintaining the confidentiality of account credentials.
As between the parties, the customer owns the data it puts into the Services. Novatree processes personal information within the Services as a processor on the customer's behalf, as described in our Privacy Policy and Data Processing Agreement. We do not sell customer data and use it only to provide and support the Services.
Novatree, including its software, design, brand, and content, is owned by [COMPANY LEGAL NAME] and protected by intellectual-property laws. We grant customers a limited, non-exclusive, non-transferable right to use the Services during their subscription. Customer data remains the customer's. Feedback you provide may be used to improve the Services without obligation to you.
Our Acceptable Use Policy forms part of these Terms. In summary, you agree not to: use the Services unlawfully or to infringe others' rights; upload malicious code; reverse-engineer or copy the Services except as permitted by law; resell or provide the Services to third parties without authorization; or use the Services to process data you do not have a lawful basis to process. You are responsible for ensuring your use of any hiring, scoring, or analytics features complies with applicable employment and anti-discrimination laws.
The Services may integrate with third-party systems (for example, HR information systems) that you choose to connect. Those third-party services are governed by their own terms and privacy policies, and we are not responsible for them. You are responsible for your authority to connect and share data through any integration you enable.
The website is provided "as is" without warranties of any kind. Warranties and service commitments for the paid Services, if any, are stated exclusively in the customer's written agreement. Novatree's features support human decision-making and do not constitute legal, HR, or professional advice.
To the fullest extent permitted by law, and except as otherwise stated in a signed customer agreement, Novatree is not liable for indirect, incidental, special, or consequential damages, or for lost profits or data, arising from use of the website. Liability for the paid Services is governed by the customer's agreement.
We may suspend or terminate website access that violates these Terms. Termination of the paid Services is governed by the customer's agreement. Provisions that by their nature should survive termination — including intellectual property, disclaimers, limitations of liability, and governing law — will survive.
We may update these Terms from time to time. Material changes will be posted here with a new effective date. Continued use after changes take effect constitutes acceptance.
These Terms are governed by the laws of the jurisdiction in which [COMPANY LEGAL NAME] is established, without regard to conflict-of-laws rules, unless a signed customer agreement specifies otherwise.
Questions about these Terms: legal@novatree.ai.
This page is provided for general information and to support customer due diligence. It is not legal advice. Novatree.ai should have this document reviewed by qualified privacy counsel before it is relied upon, particularly regarding GDPR/UK GDPR, CCPA/CPRA, and jurisdiction-specific employment-data obligations.